This Privacy Policy explains how y9990 collects, uses, stores, shares and protects your personal data when you use the y9990 platform. We are committed to handling your information with transparency, care and respect for your privacy rights.
These cards highlight the principles that guide our data practices. They do not replace the full Policy — please read the complete document below.
y9990 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate the platform, verify your identity, process transactions and comply with legal obligations.
All data transmitted between your device and the y9990 platform is protected using 256-bit SSL/TLS encryption. Stored personal data is maintained in secure environments with access restricted to authorised personnel only.
Identity documents submitted during KYC verification — including CNIC copies, address proof and any source-of-funds documentation — are processed and stored with strict access controls and used only for verification and compliance purposes.
You have the right to access, correct and request deletion of your personal data, subject to the operator's legal retention obligations. These rights can be exercised by contacting our support team. We aim to respond to all data requests within a reasonable timeframe.
y9990 uses cookies and similar tracking technologies to improve platform performance, personalise your experience and measure usage. You can manage cookie preferences through your browser settings at any time.
In the event of a data breach that is likely to result in a risk to your rights, y9990 will notify affected users and relevant authorities in accordance with applicable data protection law and the requirements of the operator's license jurisdiction.
y9990 ("y9990", "we", "us", "our") operates the online entertainment platform accessible at https://y9990.cam (the "Platform"). This Privacy Policy ("Policy") describes how y9990 collects, processes, uses, stores, discloses and protects personal data belonging to users ("you", "your") of the Platform.
This Policy applies to all personal data you provide to us directly, as well as data we collect automatically when you use the Platform. It applies whether you access the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other location.
By registering an account, using the Platform or submitting personal data to y9990, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please cease using the Platform immediately.
This Policy should be read in conjunction with our Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions with respect to data matters, this Policy shall prevail.
For the purposes of this Policy, the following definitions apply:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, IP address, financial transaction records and identity documents. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, y9990. |
| "Processor" | Any third party that processes Personal Data on behalf of y9990 under a contractual data processing arrangement. |
| "KYC" | Know Your Customer — the identity and age verification process required for account registration and transaction processing on the Platform. |
| "Cookies" | Small text files placed on your device by the Platform for the purposes of session management, analytics and personalisation. |
| "Applicable Law" | All data protection, privacy and related laws applicable to y9990 under the operator's license jurisdiction, and any mandatory provisions of the law applicable in your jurisdiction of residence. |
y9990 collects the following categories of Personal Data:
Full name, date of birth, nationality, government-issued ID number (e.g., CNIC), and identity document copies submitted during KYC verification.
Email address, phone number and residential address, including city and country (e.g., Karachi, Lahore, Islamabad).
Deposit and withdrawal transaction records, payment method reference identifiers and transaction amounts denominated in PKR or other supported currencies.
Betting history, game activity logs, wager amounts, outcomes and bonus usage records associated with your Account.
IP address, device type, operating system, browser type, session duration, page visit logs and other technical identifiers automatically collected when you use the Platform.
Records of your support interactions, live chat transcripts, email correspondence and any complaints or queries submitted to y9990.
General geographic location inferred from IP address, used for compliance screening and fraud detection. Precise GPS location is not collected.
Source of funds documentation, politically exposed person (PEP) screening results, sanctions check outcomes and any AML-related records required by applicable compliance frameworks.
y9990 collects Personal Data through the following channels:
y9990 processes your Personal Data for the following purposes:
y9990 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity and applicable law:
y9990 does not sell, rent or trade your Personal Data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
Our Commitment: All third-party service providers engaged by y9990 are contractually required to process personal data only for specified purposes, to implement appropriate security measures, and to comply with applicable data protection law.
y9990 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by Applicable Law, whichever is longer. Specific retention periods are governed by the following principles:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data deletion procedures.
y9990 implements appropriate technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
No method of electronic transmission or data storage is completely secure. While y9990 takes all reasonable steps to protect your Personal Data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
y9990 uses cookies and similar tracking technologies (including web beacons, pixel tags and local storage) to operate and improve the Platform. The following categories of cookies may be used:
You can control and manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For most browsers, cookie settings can be found under Settings > Privacy or equivalent menus.
Your Personal Data may be transferred to, stored in and processed in countries outside your country of residence, including countries outside Pakistan. These transfers may occur where y9990's infrastructure providers, KYC verification services, payment processors or other service providers are based in jurisdictions other than your own.
Where such transfers occur, y9990 takes appropriate measures to ensure that your Personal Data receives a level of protection consistent with this Policy and applicable data protection law, including through the use of contractual safeguards such as data processing agreements incorporating standard contractual clauses or equivalent protective mechanisms.
Note for Pakistani Users: Pakistan's data protection legal framework continues to develop. y9990 does not claim that its data processing practices are specifically approved or regulated by any Pakistani authority, including the PTA or State Bank of Pakistan. Users should be aware that their data may be subject to access by authorities in the jurisdictions where y9990's service providers operate.
Subject to applicable data protection law and the operator's legal obligations, you may have the following rights with respect to your Personal Data. The availability and extent of these rights depend on your jurisdiction and the specific processing activity involved.
Request a copy of the Personal Data y9990 holds about you, along with information about how it is being processed.
Request correction of inaccurate or incomplete Personal Data held about you. You can update some information directly through your account settings.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to mandatory retention obligations.
Request that processing of your Personal Data be restricted in certain circumstances, for example while the accuracy of data is being verified.
Object to the processing of your Personal Data where it is carried out on the basis of legitimate interests or for direct marketing purposes.
Where technically feasible and legally applicable, request that your Personal Data be provided to you in a structured, commonly used machine-readable format.
To exercise any of these rights, please contact our support team using the details in Section 16 (Contact Us). We will endeavour to respond to all verified data rights requests within a reasonable period. Please note that certain rights may be limited where y9990 has a legal obligation to retain data or where exercising the right would conflict with applicable law.
The y9990 Platform is strictly intended for adults. You must be at least 18 years of age — or the higher minimum age required by the applicable operator license jurisdiction — to register an Account or access any features of the Platform.
y9990 does not knowingly collect Personal Data from minors. If we become aware that Personal Data has been collected from a person under the applicable minimum age, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has accessed the Platform and submitted Personal Data, please contact us immediately using the details in Section 16.
Important: Being 18 years of age does not, in itself, make gambling lawful in Pakistan. Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977 and related legislation. Users are solely responsible for ensuring their use of the Platform is lawful in their jurisdiction.
The Platform may integrate or reference third-party services, including payment processing infrastructure and identity verification providers. y9990 is not responsible for the privacy practices of third-party services that operate independently of the Platform. References to familiar Pakistani payment infrastructure such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided for contextual informational purposes only. None of these providers have endorsed, affiliated with or confirmed data processing partnerships with y9990.
Where the Platform includes links or references to third-party content, those third parties operate their own independent privacy policies for which y9990 accepts no responsibility. Users are encouraged to review the privacy policies of any third-party service they interact with.
y9990 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to registered users by email or by a prominent notice on the Platform prior to the change taking effect. The revised Policy will carry an updated Effective Date at the top of this page.
We encourage you to review this Policy periodically to stay informed about how we protect your Personal Data. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised Policy. If you do not agree to the revised terms, please cease using the Platform and contact us to close your Account.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the y9990 Data Protection team using the details below. All communications must be submitted in English.
Data & Privacy Enquiries:
[email protected]
Please include "Privacy Request" in the subject line of your message, along with your registered account email address, so we can verify your identity before processing your request.
This email address is provided as plain contact information only. Do not send sensitive identity documents via unencrypted email unless specifically requested by our team through a secure channel.
Now that you understand how y9990 handles your personal data, explore the platform knowing your privacy is taken seriously. Visit our homepage, read our FAQ for quick answers, or review our Responsible Gambling tools.